GDPR

Information clause on the processing of personal data of the guest

In accordance with Article 13 §§§ 1 and 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as ‘COE’), are kindly informed that

The administrator of your personal data is A&A Prestige Sp. z o.o. z o.o. z/s in Mysłowice (hereinafter: “Administrator”).
Contact with the personal data controller is possible at the following e-mail address: biuro@hoteltrojak.pl, at the telephone number 32 222 50 91 or in writing at the registered office address: ul. Stadionowa 11, 41-400 Mysłowice.

2 We have received your personal data directly from you when you book/register your stay or from an external operator in connection with your booking using a booking portal such as “booking.com” from Booking.com B.V. or HRS. The scope of data received depends on the specification of a given portal and the type of booking made.

3. your data will be processed for the purpose:
– to perform the contract concluded with the Administrator or to take action at your request before concluding the contract, in particular to answer your enquiries concerning the provision of hotel services or their reservation (legal basis: Article 6(1)(b) of the FDA);
– to fulfill the legal obligations incumbent on the Administrator, in particular those resulting from the Accounting Act, inter alia, in order to fulfil reporting and accounting or tax obligations (legal basis: art. 6 par. 1 letter c of the GAC);
– resulting from the Administrator’s legitimate interests: to conduct the direct marketing of its services, to keep statistics and prepare reports and, if necessary, to establish, defend and pursue potential claims, as well as to monitor the site (basis: Article 6(1)(f) of the TDC).
In other cases, your personal data may also be processed on the basis of your voluntary consent for the purpose and scope resulting from the content of that consent (basis: Article 6(1)(a) of the GDR).

(4) Your data will be stored until the statute of limitations on claims arising from the contract or until the expiry of the obligation to store data under generally applicable law, in particular the obligation to keep accounting documents. To the extent that consent is the basis for processing your personal data, personal data will be processed until it is withdrawn. The data of persons who have cancelled their stay (the contract has not been finalised) will be deleted on an ongoing basis, after notification of the cancellation of the stay, up to two weeks.

5. your data may be transferred to entities processing personal data on behalf of the controller, e.g. IT service provider, accounting office. Data recipients may additionally be: other authorised entities providing external services to the Administrator or participating in the performance of services to the extent necessary to perform the service. Entities entitled to obtain personal data under the law may also have access to the data.

(6) You have the right of access to your data and the right to request their rectification, erasure and restriction of processing. To the extent that the processing of your personal data is based on a legitimate interest of the controller, you have the right to object to the processing of your personal data (in particular, processing for direct marketing purposes). To the extent that the processing of your personal data is based on consent, you have the right to withdraw your consent, but the withdrawal of consent does not affect the lawfulness of the processing that you have carried out on the basis of your consent before it is withdrawn. You also have the right to lodge a complaint with the data protection supervisory authority (in Poland: the President of the Office for Personal Data Protection) if you believe that the processing is unlawful.

(7) In connection with the processing of your data, decisions will not be made automatically in this regard. Your data will not be transferred to a third country (i.e. outside the European Economic Area) or an international organisation.

8. the provision of personal data concerning the name and surname and address of residence is a requirement for the conclusion of the Accommodation Agreement. Failure to provide Personal Data will prevent the Hotel from concluding a contract for hotel services. For the rest, the provision of data is voluntary.
ACCESS TO INFORMATION ON DATA PROCESSING

This information on the processing of personal data is available in full at the reception desk and on our website.

Information clause on the processing of personal data of contractors

In accordance with Article 13 §§§ 1 and 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as ‘COE’), are kindly informed that

The administrator of your personal data is A&A Prestige Sp. z o.o. z o.o. z/s in Mysłowice (hereinafter: “Administrator”).

The contact with the controller of personal data is possible at the following e-mail address: biuro@hoteltrojak.pl, at the telephone number 32 222 50 91 or in writing at the registered office address: ul. Stadionowa 11, 41-400 Mysłowice.

3. your data will be processed for the purpose:
– to perform the contract concluded with the Administrator or to take action at your request prior to its conclusion, in particular to respond to your enquiries concerning the contract, the services, the contract or their reservation (legal basis: Article 6(1)(b) of the TCO);
– to fulfill the legal obligations incumbent on the Administrator, in particular those resulting from the Accounting Act, inter alia, in order to fulfil reporting and accounting or tax obligations (legal basis: art. 6 par. 1 letter c of the GAC);
– resulting from the Administrator’s legitimate interests: conducting direct marketing of its services, keeping statistics and preparing reports, and if necessary to establish, defend and pursue potential claims. In other cases, your personal data may also be processed on the basis of your voluntary consent for the purpose and scope resulting from the content of that consent (basis: Article 6(1)(a) of the GDR).

(4) Your data will be stored until the statute of limitations on claims arising from the contract or until the expiry of the obligation to store data under generally applicable law, in particular the obligation to keep accounting documents. To the extent that consent is the basis for processing your personal data, personal data will be processed until it is withdrawn.

5. your data may be transferred to entities processing personal data on behalf of the controller, e.g. IT service provider, accounting office. Data recipients may additionally be: other authorised entities providing external services to the Administrator or participating in the performance of services to the extent necessary to perform the service. Entities entitled to obtain personal data under the law may also have access to the data.

(6) You have the right of access to your data and the right to request their rectification, erasure and restriction of processing. To the extent that the processing of your personal data is based on a legitimate interest of the controller, you have the right to object to the processing of your personal data (in particular, processing for direct marketing purposes). To the extent that the processing of your personal data is based on consent, you have the right to withdraw your consent, but the withdrawal of consent does not affect the lawfulness of the processing that you have carried out on the basis of your consent before it is withdrawn. You also have the right to lodge a complaint with the data protection supervisory authority (in Poland: the President of the Office for Personal Data Protection) if you believe that the processing is unlawful.

(7) Decisions in connection with the processing of your personal data will not be made automatically in this regard. Your personal data will not be transferred to a third country (i.e. outside the European Economic Area) or an international organisation.

(8) The provision of personal data is voluntary but is necessary for the conclusion of the agreement.

ACCESS TO INFORMATION ON DATA PROCESSING

This information about the processing of personal data is available in full version in the Administrator’s office and on our website.